This is a Pipeline requisition; there are no current openings. Please note: candidates will be considered for next available opening.
ID.me is looking for a Member Support Associate that will be responsible for executing ID.me’s member verification procedures and providing technical support. This includes responding to member verification questions and feedback via phone, e-mail, and live chat and troubleshooting and troubleshooting issues related to member verification. We're looking for a team player but someone who is able to operate independently, demonstrate initiative and has a keen understanding of customer support / operations management techniques and best practices. This position requires the ability to work the following schedule: Sunday through Thursday from 3:30pm to Midnight.