ID.me is looking for an excelent Member Support Associate who will be responsible for executing ID.me’s member verification procedures and providing technical support. You are the first line of communication between the company and our customers. Empathy is your middle name when assisting each and everyone of our customers.
We're looking for an energetic and sympatheic team player, someone who is able to operate independently, demonstrate initiative, quick learner and has a keen understanding of customer support / operations management techniques and best practices in a technology environment.
We have positions open for the following schedules:
Sunday through Thursday 10:30 am to 7 pm
Tuesday through Saturday 3:30 pm to midnight
Monday through Friday 3:30 pm to midnight