ID.me

  • Sales Operations Administrator

    Location : Location US-VA-McLean
    Sales
  • Overview

    ID.me is looking for an experienced Salesforce Administrator to join our growing team.

    The Sales Operations Administrator will lead the ongoing development of our salesforce.com deployment as well as ensure the overall productivity, efficiency, and effectiveness of the sales organization. The successful candidate will have a record of success in improving processes and adoption using the salesforce.com platform. Essential duties include sales process optimization, analytical reporting and business intelligence, sales training and sales program implementations. The administrator will work closely with functional leaders and subject matter experts to identify, develop, and deploy new business processes. The role is part technical project manager, part administrator, and part Salesforce analyst. This position reports to the Marketing and Sales Operations Manager.

    Responsibilities

    • Serve as primary system administrator for the Salesforce.com environment with up to 25 users
    • Serve as the primary system administrator all sales tools such as Zoominfo, LinkedIn Sales Navigator, and Drift
    • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
    • Manage Salesforce.com data feeds and other integrations
    • Coordinate the evaluation, scope, and completion of new development of existing as well as new sales tool requests
    • Assist in training of new users and grow the Salesforce.com and live chat skill set across the organization

    Qualifications

    • Bachelor’s degree
    • 1 - 3 years of experience in sales ops, business ops, or similar role
    • Minimum of 1 year of experience as a Salesforce.com Administrator
    • salesforce.com Admin certified
    • Proven experience creating reports, optimizing processes, training new hires, and managing dashboards
    • Strong data management abilities
    • Excellent verbal and written communication skills
    • Superb time management, prioritization of tasks and ability to meet deadlines with little supervision

    Our Mission:
    To make the world a more trusted place by enabling transparent and efficient interactions between people and organizations.

    Our Core Values:
    *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Act like a scientist, not a talking head. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *If the rule prevents the right outcome, then break the rule.

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