ID.me

Data Analyst

Location : Location US-VA-McLean
Revenue Operations

Overview

ID.me is looking for a Data Analyst to join our growing data team and work with leadership to measure the health of our company. You will work closely with Sales, Marketing, Finance, and Customer Success teams to quickly deliver insights, review and develop metrics, and develop business processes to scale analytics to support a growing business.

The ideal candidate must be able to roll up his/her sleeves to work independently and contribute to the output and results. He/she must have the ability to prioritize issues, deal with ambiguity and manage conflicting deadlines. The candidate should also be creative, data-driven, and aggressive in delivering results. This position will report directly to the Data and Analytics Manager.

Responsibilities

  • Collect, analyze, and explain data to key stakeholders and executive leadership
  • Design and develop KPIs tracking business performance across a series of products and verticals
  • Monitor KPIs to identify potential opportunities to improve company performance
  • Be a data evangelist: collaborate with both technical and non-technical teammates to supplement decisions with quantitative evidence
  • Always be auditing: build and maintain processes to track data and troubleshoot errors
  • Build and automate tools to surface key data to stakeholders across a broad range of data literacy levels
  • Provide ad hoc analysis and forecasting as needed across a diverse set of teams and needs to support existing customers, future sales, and strategic business decisions
  • Evaluate reporting needs and work with key stakeholders to prioritize overall strategy of the data team in answering company goals

Qualifications

  • Data-driven, detail-oriented individual with excellent analysis and problem-solving abilities
  • Bachelor’s degree in a quantitative field such as Accounting, Economics, Engineering, Finance, Math, or Statistics or equivalent coursework and work experience
  • 2+ years of relevant industry experience – you have delivered insights in a technical environment and are comfortable doing so again from Day 1
  • Fluency in data analysis and data-driven problem solving; a track record of using data to communicate results to key stakeholders
  • Excellent verbal and written communication skills: the ability to present complex data in a digestible format to stakeholders of all data literacy levels
  • Fluency with SQL data manipulation and experience with building models in Excel
  • Comfortable creating dashboards in a BI framework such as Tableau, Looker, Google Data Studio, or comparable tools
  • Ability to handle multiple projects simultaneously: superb time management and prioritization ability
  • Ability to work independently and autonomously, as well as part of a team

Our Core Values:

 

*Don't be a jerk. *Always compete. *Ask questions like a 5-year-old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Act like a scientist not a talking head. *Be truthful (even when is hard). *If the rule prevents the right outcome, then break the rule. *Reflect ID.me's values in your actions.

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