ID.me

Product Manager

Location : Location US-VA-McLean
Product

Overview

ID.me is a digital identity network. Our mission is to make the world a more trusted place by facilitating transparent and efficient interactions between people and organizations.  

 

We are looking for a Product Manager to help define and execute the next generation of the company’s product strategy. You will have a unique blend of business and technical savvy, a big picture vision, and the drive to make that vision a reality. You will leverage your SaaS and mobile product management experience; and bring your practical, hands-on ability to convert ideas into product specifications. You have a passion to develop stellar user experiences. It’s an added bonus if you have experience and expertise in the digital identity and authentication domain. 

Responsibilities

  • Develop strategy and roadmap to bring the best digital identity products to market.  
  • Define detailed product requirements by conducting market research. 
  • Partner with sales and customer success teams to understand customer needs. 
  • Work with designers to create world-class user experiences to achieve the highest levels of engagement and adoption. 
  • Collaborate with engineering throughout the product development process to commercialize products with the highest levels of quality. 
  • Implement company-wide go-to-market plans, balancing strategic planning with tactical execution. 
  • Represent the product externally by assisting with demonstrations and proposal responses. 
  • Monitor performance and measure impact of product enhancements and initiatives.

Qualifications

  • 4+ years of SaaS product management or similar experience across business-to-business (B2B) and business-to-consumer (B2C) domains. 
  • Demonstrated experience defining, launching and scaling world-class products. 
  • Ability to synthesize complex business requirements into lucid product specifications. 
  • Passion for building functional and engaging user experiences with a strong UX/UI background. 
  • Strong communication skills: verbal, written and presentation.  
  • Deep understanding of business strategy and metrics. 
  • Hands-on, driven self-starter with high initiative and confidence levels. 
  • Collaborative team player who can lead cross-functional teams. 
  • Prior experience in digital identity solutions is a significant plus. 
  • Bachelor’s degree in a business or technology discipline. 

 

ID.me is a venture backed company in hyper-growth. We are adding about a new million users per month with more than 30,000 new users signing up per day. We have had negligible business customer churn since inception, and we almost always significantly upsell and cross-sell accounts after establishing a relationship.

Our Vision: To be the world’s leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Our Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

Our Core Values:
*Don’t be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Act like a scientist, not a talking head. *Be truthful (even when it’s hard). *Reflect ID.me’s values in your actions. *If the rule prevents the right outcome, then break the rule.

 

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